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Welcome to Mexico! Feel free to browse east-coast Yucatan. | Our offer and performance are being improved. | Click the Join the Waitlist buttons, enquire, book without a deposit and get early access to discounted prices. Plan ahead, enjoy efficient customer-service. Thank you for kindly waiting…. | Yucatanis ribbon cutting ceremony is on July ??, 2023. | Yucatanis Yours.

Discover a 🤌SUMMARY of trustworthy experiences including pick up at your hotel's motor lobby

Yucatan is

Hand-pick the identity of Cancun and the Mayan Riviera Yucatan's east-coat with safety & good taste at the Palm of Your Hand

BOOK THROUGH A REMOTE MEETING

Mexico's east-coast in a nutshell.

Let’s be franc. Finding quality at a fair cost is time consuming specially all in one place.

 

We are proud of what we do daily- booking the best, through the best of our people.

Experience the authentic Mexico with Yucatanis.Enjoy.

 

Yucatan’s east-coast simplified with good taste.

Enjoy a SUMMARY of the classic experiences of the whole region by knowing we select each tour according to the qualities and inclusions that outclass competitors within its own categories.

Higher Quality & Realistic Price.

We are against greedy business as usual contracts that set a chokehold on tour companies to be sold breaking the paradigm of booking inside costly places. Compare.

Yucatanis Unique.

You’ll also discover a curated a list of the most emblematic essential rarities with safety in mind. Discover tours main stream agencies don’t offer.

Select by Categories

  • svgexport-26 Islands
  • svgexport-26 Jungle
  • svgexport-19 Cultural
  • svgexport-20 Scuba Diving
  • svgexport-21 Mixed Day
  • svgexport-21 Mixed Day

Island

Scuba Diving

$1500.00

Scuba Diving Experience

What’s Inside

  • SCUBA equipment
  • Underwater Scuba Photos
  • Underwater Scuba Video
  • Certified Diver Accompany Underwater
Book Experience!
Parashuting

$1500.00

Sian Ka’an National Park

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!

Jungles

Scuba Diving

$1500.00

Scuba Diving Experience

What’s Inside

  • SCUBA equipment
  • Underwater Scuba Photos
  • Underwater Scuba Video
  • Certified Diver Accompany Underwater
Book Experience!
Parashuting

$1500.00

Sian Ka’an National Park

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!

Clutural

Scuba Diving

$1500.00

Scuba Diving Experience

What’s Inside

  • SCUBA equipment
  • Underwater Scuba Photos
  • Underwater Scuba Video
  • Certified Diver Accompany Underwater
Book Experience!
Parashuting

$1500.00

Sian Ka’an National Park

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!

Scuba Diving

Scuba Diving

$1500.00

Scuba Diving Experience

What’s Inside

  • SCUBA equipment
  • Underwater Scuba Photos
  • Underwater Scuba Video
  • Certified Diver Accompany Underwater
Book Experience!
Parashuting

$1500.00

Sian Ka’an National Park

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!

Mixed -day

Scuba Diving

$1500.00

Scuba Diving Experience

What’s Inside

  • SCUBA equipment
  • Underwater Scuba Photos
  • Underwater Scuba Video
  • Certified Diver Accompany Underwater
Book Experience!
Parashuting

$1500.00

Sian Ka’an National Park

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!

Mixed-day

Scuba Diving

$1500.00

Scuba Diving Experience

What’s Inside

  • SCUBA equipment
  • Underwater Scuba Photos
  • Underwater Scuba Video
  • Certified Diver Accompany Underwater
Book Experience!
Parashuting

$1500.00

Sian Ka’an National Park

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!
Chilling out

$1500.00

Chillout at Holbox Island by Boat

Book Experience!

Very nice meeting you
through code and web art.

Unleash your

BOOKING POWER

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Our Distinct Qualities

As locals, we know where to go and there is a wide range of captivating experiences. We curated (and continuously vet) the whole region for you to discover it with safety and good taste.
  • We only fancy tasteful locations & experiences
  • We hold ethics in high regard
  • Fair Cost/Effective Ratio
  • The experience you enjoy is the result of legally binding contracts with trustworthy tours companies willing to be held accountable through SLA agreements, (service-level agreements).
  • We know what's offered in resort lobbies for the past 10 years.
  • Only adequate & unique tour Companies
  • Compare Prices But Read Our Tours
  • Smart Logistics (R/T Included)
  • We Value Honesty and Act in Good Faith
  • “Act in Good Faith” is link to the sub-page Code of Ethics.
  • We try to be off the tourist track as much as humanly possible

We organized our experiences in a meaningful way:

Depending on your Vacation Schedule
Because vacation time is limited
Because you know what you are looking for (Distinctions)

True to type and form of a kind of place like Yucatan.

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Yucatanis Essential Rarities

$45.00 per adult

$20.00 kids 5 to 11 yrs

3 Unique Snorkel Spots

Average: 4.5 (2 votes)

$46.00 per adult

$20.00 kids 5 to 11 yrs

Best Snorkel Spot Cancun

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Chichen Itzá Backdoor & Cenote (luxury)

Average: 5 (1 vote)

$44.00 per adult

$20.00 kids 5 to 11 yrs

Discovery Dive Cozumel (non certified divers 2 tanks)

Average: 4 (1 vote)

$139.00 per adult

$109.00 kids 5 to 11 yrs

Ek Balam & Enormous Cenote

Average: 5 (3 votes)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Half day Isla Mujeres Catamaran

Average: 5 (1 vote)

$42.00 per adult

$20.00 kids 5 to 11 yrs

Holbox & its 3 Islands

Average: 4 (1 vote)

$47.00 per adult

$20.00 kids 5 to 11 yrs

Mayan Evening Ceremony

Average: 2 (1 vote)

$47.00 per adult

$20.00 kids 5 to 11 yrs

Private Boat around Cancun & Isla Mujeres

No votes yet

$47.00 per adult

$20.00 kids 5 to 11 yrs

Rare & Unique Underground River Exclusive Experience (private only)

Average: 5 (1 vote)

$47.00 per adult

$20.00 kids 5 to 11 yrs

Rio Secreto Plus (underground river swim and walk)

Average: 5 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

SCUBA Cenote Angelita & Taj Ma Ha (3 tanks)

Average: 5 (1 vote)

$149.00 per adult

$100.00 kids 5 to 11 yrs

Sian Ka’an National Park Backdoor River

Average: 4 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sian Ka’an National Park by Boat

Average: 5 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sian Ka’an National Park by Kayak (silent tour)

Average: 4 (1 vote)

$47.00 per adult

$20.00 kids 5 to 11 yrs

Sian Ka’an National Park on 4x4

Average: 5 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Snorkel with Sailfish - fastest fish on earth (seasonal)

Average: 5 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Snorkel with Turtles & Cenote

Average: 3 (1 vote)

$47.00 per adult

$20.00 kids 5 to 11 yrs

Spider Monkey Sanctuary

Average: 5 (1 vote)

$49.00 per adult

$20.00 kids 5 to 11 yrs

Sport Fishing 31ft Charter Cancun

Average: 2 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sport Fishing 31ft Charter Mayan Riviera (North)

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sport Fishing 31ft Charter Mayan Riviera (South)

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sport Fishing 33ft Charter Cancun

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sport Fishing 33ft Charter Mayan Riviera (North)

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sport Fishing 33ft Charter Mayan Riviera (South)

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sport Fishing 35ft Charter Cancun

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sport Fishing 35ft Charter Mayan Riviera (North)

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sport Fishing 35ft Charter Mayan Riviera (South)

Average: 1 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sunrise Jungle Hatha Yoga

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Sunset Jungle Hatha Yoga

Average: 2.5 (2 votes)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Taco Tour Cancun

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Taco Tour Playa del Carmen

Average: 5 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Temazcal Service - Ancient Prehispanic Ritual (Traditional sweat lodge)

Average: 5 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Trip Around Cozumel Island by Jeep

Average: 4 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Tulum & Underground Cave System

Average: 4 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Underground River by Bike (very secluded)

Average: 3 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Unlimited Snorkeling Cancun Reef

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Whale Shark Snorkel Encounter (sesonal)

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Wildlife Crocodile Reserve

No votes yet

$48.00 per adult

$20.00 kids 5 to 11 yrs

Xavage Xtreme Park

Average: 4 (1 vote)

$45.00 per adult

$20.00 kids 5 to 11 yrs

Xcaret Folklore Park

Average: 2 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Xenotes

Average: 4 (1 vote)

$48.00 per adult

$20.00 kids 5 to 11 yrs

Xoximilico - Traditional Floating Dinner

No votes yet

per adult

kids 5 to 11 yrs

test_classic_product

No votes yet

per adult

kids 5 to 11 yrs

test new task

No votes yet

Yucatanis a Wide Range of Possibilities

  1. Yucatanis a better alternative to resort tour desks because it provides a condensed summary OF THE REGION in the palm of your hand.
  2. Yucatanis a better alternative to resort tour desks because it provides a condensed summary OF THE REGION in the palm of your hand.
  3. Based on years of experience, (THIS IS A LINK TO WHO WE ARE) we only partner with efficient, experienced, and competent tour companies that have a reputation for ethical behavior and credibility within the local hotel industry.
  4. We chose tour operators based on complaint occurrence.
  5. We are cost-effective in relation to tour details inside our offer.
  6. Yucatanis offers private tours with a focus on your requests rather than ours.
  7. Peculiar pre-vetted local tour companies & special rentals
  8. We value ethics and carefully hand-picked tour operators based on their professionalism and moral qualities.
  9. We put a cap on daily visitor numbers focusing on vans instead of bigger transports.
  10. Our founder has sold Yucatan’s east coast for 15+ years.
  11. Just find out here. (link to a call)

Quote Private Group Experiences

CLICK HERE

Last Minute Bookings

CLICK HERE

To Schedule A 5min Remote Meeting

CLICK HERE

To Call Us Now

CLICK HERE

Quote Shared Experiences

CLICK HERE

WhatsApp Us

CLICK HERE

Support Need Help?

CLICK HERE

Add Us To Your Address Book

CLICK HERE

Yucatanis the identity of the region for you, forever.

  • Help yourself and guarantee spots booking with a few clicks.
  • You can browse by hotel’s name, select level of privacy, type of experience and duration.
  • A human can help you solve any question before booking clicking here. (ICON) Goes to the Need to self-serve text fields.
  • We are continuously expanding and contracting our offer not just by vetting tour operators but choosing unique trips too.
  • Don't worry for your pick up/drop off details, we’ll send you an email with booking details or confirm here.
GO TO MASTER INVENTORY
vacations
surffing
Do you have 5 min to book? that’s enough

In a bit of a hurry?

Need an exceptional experience for tomorrow?

R/T TRANSPORTATION FROM YOUR HOTEL INCLUDED
CALL US ANY DAY BEFORE 18:00HRS TO FIND OUT

Know the experience you'd like before calling since we are going to do it on the spot.

Only 5 MIN CALL

Most Advisable Cultural Experiences

$45.00 per adult

$20.00kids 5 to 11 yrs

3 Unique Snorkel Spots

Average: 4.5 (2 votes)

$139.00 per adult

$109.00kids 5 to 11 yrs

Ek Balam & Enormous Cenote

Average: 5 (3 votes)

$48.00 per adult

$20.00kids 5 to 11 yrs

Half day Isla Mujeres Catamaran

Average: 5 (1 vote)

$47.00 per adult

$20.00kids 5 to 11 yrs

Mayan Evening Ceremony

Average: 2 (1 vote)

$47.00 per adult

$20.00kids 5 to 11 yrs

Rare & Unique Underground River Exclusive Experience (private only)

Average: 5 (1 vote)

$47.00 per adult

$20.00kids 5 to 11 yrs

Rio Secreto Plus (underground river swim and walk)

Average: 5 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

SCUBA Cenote Angelita & Taj Ma Ha (3 tanks)

Average: 5 (1 vote)

$149.00 per adult

$100.00kids 5 to 11 yrs

Sian Ka’an National Park Backdoor River

Average: 4 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

Snorkel with Sailfish - fastest fish on earth (seasonal)

Average: 5 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

Snorkel with Turtles & Cenote

Average: 3 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

Sunrise Jungle Hatha Yoga

No votes yet

$48.00 per adult

$20.00kids 5 to 11 yrs

Sunset Jungle Hatha Yoga

Average: 2.5 (2 votes)

$48.00 per adult

$20.00kids 5 to 11 yrs

Temazcal Service - Ancient Prehispanic Ritual (Traditional sweat lodge)

Average: 5 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

Underground River by Bike (very secluded)

Average: 3 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

Whale Shark Snorkel Encounter (sesonal)

No votes yet

per adult

kids 5 to 11 yrs

test new essential

No votes yet

per adult

kids 5 to 11 yrs

test new essential12

No votes yet

per adult

kids 5 to 11 yrs

test new essential13

No votes yet

$48.00 per adult

$20.00kids 5 to 11 yrs

SCUBA Cozumel 2 Reefs (only certified divers)

Average: 3 (1 vote)

$47.00 per adult

$20.00kids 5 to 11 yrs

Sian Ka’an National Park on 4x4

Average: 5 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

Trip Around Cozumel Island by Jeep

Average: 4 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

Trip Around Cozumel Island Scenic Bus

No votes yet

$48.00 per adult

$20.00kids 5 to 11 yrs

Tulum & Cenote

No votes yet

$48.00 per adult

$20.00kids 5 to 11 yrs

Tulum & Snorkel

Average: 3 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

Tulum & Underground Cave System

Average: 4 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

Xavage Xtreme Park

Average: 4 (1 vote)

$45.00 per adult

$20.00kids 5 to 11 yrs

Xcaret Folklore Park

Average: 2 (1 vote)

$48.00 per adult

$20.00kids 5 to 11 yrs

Xenotes

Average: 4 (1 vote)

You are about to explore the highlights of Yucatan's east coast.

Steer clear of shopping tours and tourist traps.

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Legally bound to thoroughly vetted professionals.

Guarantee competent trustworthy individuals with safety in mind.

Compare

  • Personalized booking attention
  • Our tours operate in small numbers
  • Authentic Mexican flavor meals
  • Service oriented guides
  • Clear cancellation policies
  • True travel times
  • We are happy to be that way

v/s

  • Public, general commercial operation
  • Surprise bigger groups
  • Poor quality meals
  • Unhappy bored guides
  • Cancellation policies told when "it already happened"
  • Stretched travel times
  • Unhappy employees = unhappy customers

Book in 3 Simple Steps.

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Please learn about our hand picked offer and and read tour descriptions before a purchase, that is what set us apart.

Your favorite resort’s tour desk, summarized With personality in the palm of your hand.

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Make The Best Out Of Life And Your Vacation…
Seize The Day.

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true service is being happy helping others be happy

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Eric Olalde Yucatanis’s Founder

Latest Testimonials

There are 240+ independent tour companies operating around Cancun and the Mayan Riviera.
This is what our guests have to say about our curated choices
Ellipse 32
5
We thoroughly enjoyed the island being able to move about at our own pace. Cannot wait to come back and rent again!
Sonya, NY
Ellipse 32
5
We thoroughly enjoyed the island being able to move about at our own pace. Cannot wait to come back and rent again!
Sonya, NY
Ellipse 32
5
We thoroughly enjoyed the island being able to move about at our own pace. Cannot wait to come back and rent again!
Sonya, NY
Ellipse 32
5
We thoroughly enjoyed the island being able to move about at our own pace. Cannot wait to come back and rent again!
Sonya, NY
We are a task oriented company but...
we always remember

there is a hotel guest behind every booking.

What are you waiting for ?

Real Mexico is waiting outside of your hotel... (r/t included!) break the paradigm of only booking inside costly places.

Try us once. Recommend us forever.

We Value Human Interaction.

Receive email confirmation, Whatsapp or call support from humans not robots.

FAQ’s

Let's talk about Mexico’s east-coast. 🏖️ 🌴 ☀️ 🕶️

Yucatanis is a customer-oriented online booking company that specializes in tours, excursions, and boat rentals in Cancun, Cozumel and the Mayan Riviera focusing on safety and good taste.

Yucatanis is different in the sense that it offers a hand-picked list of reputable, vetted tour operators that do care about professionalism and ethical qualities. Yucatanis prioritizes two-way customer service communication through any possible channel “live”.

  • You take advantage of our understanding of the region.
  • Access the most iconic locations on Yucatan's east coast ONLY through reputable companies.
  • Book quality experiences including safe & sound round-trip transportation from any beach hotel in Cancun and the Mayan Riviera.
  • Embrace the region through a hand-picked summary of significant experiences and essential services
  • Successfully expedite Last-Minute Bookings for the Next Day through various channels
  • Resolve booking needs by safely using a debit/credit card paying less than usual hotel lobby rates AND using the same tour operators or even better ones.
  • Discover pre-vetted experiences with customer service superiority.

  • With more than decade of experience, we meticulously selected local tour companies. They own their transport and adhere to the highest standards of hospitality, legal commitments, and sanitation norms required by Mexican authorities. Our partners are trained in contactless service, vehicle sanitization, and safety guidelines.
  • The field driver and guides will pick you up at the motor lobby of any of the 200+ nautical hotels that we serve (outside the main lobby door except for a few cases PLEASE ask your concierge where is the typical pick up location). There shouldn’t be physical contact, and a signature is not required just flash your mobile screen with Yucatanis’s pdf booking number.

At our organization, we take safety seriously.

Our selection policies are based on 14 plus years of experience working with the most well known tour companies and include the following:

  • All tours must be supervised by a qualified individual who has received proffesional training.
  • All tour locations and activities must be reviewed and approved in advance by Yucatanis’s management before celebrating any agreement.
  • A professional driver, a certified guide or a legally licensed boat captain and crew (depends on the chosen service) must be present AT ALL TIMES for the duration of each experience.
  • All tour guides and drivers must abide by safety guidelines and protocols provided by local law.
  • We are committed to providing safe and enjoyable experiences using vehicles no more than three years old and selecting appropriate locations for all participants, with the primary focus of ensuring everyone's safety. We will continue to enforce these policies to ensure the safety of all.

That you call our team if you need attention on the spot!
  • Read the specs completely (of the desired experience) to know what to expect/bring.
  • Take a pool towel, camera, and cash for tips or souvenirs on all experiences if you wish.
  • Verify the experience's cancellation policy and timeline to reschedule without penalty during unforeseen events. Verify if there are any cancellation fees.
  • If your experience is weather-dependent and you wish to be rescheduled for the next day with good weather, please inform us by 17:00 hrs at least one day before. This will allow us to check for available slots.
  • Always ensure that your hotel's name (for pick up) is completely accurate.
  • Rescheduling a tour does not provide additional time for full or partial refunds.
  • Check each tour's specs to see if food is included.
  • Contact us ASAP if the driver is not on time at your hotel's front door. A 5min delay is sometimes common due to traffic or unexpected events.
  • You cannot select a different location for pick up or drop off other than the original pick up spot. However, if you've booked a private tour, there may be other possibilities. Please notify us in advance.
  • Bring biodegradable sunscreen ALWAYS please.
  • Check in advance if special equipment is needed
  • You can reschedule as long as there is availability

This is a common tactic employed by hotel representatives. Their aim is to not just confirm an already agreed upon detail (like pick-up time), but also to encourage bookings through staff in the hotel. We advise you to engage with them and clarify, but also to contact us for a specs and price comparison before finalizing any bookings. We understand their tactics, the differences in how we select tours, and most importantly, the benefits and unique aspects of both their offer and ours.

We know the drill. We know that they know what to say... It's rare but it happens, particularly when they suggest that you purchase elsewhere in the resort or when they want to handle the sale themselves. Please, kindly inform us of any concerns and familiarize yourself with our cancellation policies before making an uninformed decision.

There are 5 ways.

You can explore our webpage and/or

  1. Give us a good old fashioned phone call simply calling a human from any of the contact links on the footer as well as floating buttons to the right of our web.
  2. Send us a WhatsApp with your needs
  3. Fill out any of the multiple text fields from our web
  4. Visit our inventories (summary of our web) via the main menu 🍔 hamburger button or at the footer section (one is a boat inventory one the other for selected experiences).
  5. You can easily book a tour, excursion, or boat rental with Yucatanis through safe use of a major credit card in any individual product’s webpage one day before 17:00hrs.

We follow the harbor master's daily notice for rescheduling. Please call us we’ll let you know what the advisory is for such date. Weather-dependent activities are not automatically rescheduled. Please contact us if you feel bad weather is coming.

If we cancel the experience due to weather-related issues or unexpected events, you will receive a full refund.

Most tours do not have a cancellation fee other than typical bank transaction fees. Usually, as long as you let us know before 48 hours prior to pick-up time, except for groups of 8 passengers or more (kids included). See each tour and experience cancelations/restrictions rules that apply according to your experience individually.

No, a printed ticket is not required just the pdf you get in your email at time of booking. You may just flash the screen to the driver that picks you up.

Cancellations and refunds, either full or partial, can be processed quickly. However, they depend on the individual issue and timing, and are subject to the cancellation policies of each experience. Contact us via the information in the footer for assistance. Be sure to review the specific features of each experience to avoid unexpected surprises.

Yes, subject to availability. Kindly let us know with due anticipation.

Please contact us if you need to reschedule or cancel. Keep in mind that each case is unique and subject to our cancellation policy. Sometimes, a quick phone call or WhatsApp message can be the most effective method. Remember to have your ticket ready.

Please contact us ASAP to act on the spot. Sometimes there is traffic at the one and only highway in the Mayan Riviera and Cancun’s hotel zone.

Yes, you can, with sufficient notice and according to the list of 201 hotels that we serve.

Absolutely! Just let us know at the time of booking. There's a Special Note field at the end of the shopping cart where you can specify your dietary requirements. If you forget to mention it there, feel free to contact us via WhatsApp or a good old fashioned phone call as provided in the footer section well in advance.

We have a special respect for all cultures and beliefs. We are more than willing make our experiences meet personal matters like arranging intimate boat wedding parties or even propose to your better half. If by some reason we can't accommodate, we'll provide local information. As dedicated locals, we are committed to serving you to the best of our abilities.

We prioritize peace and tranquility selecting most of our offerings with relaxation in mind. Our activities are typically not very strenuous. If you're interested in the best natural experiences we offer or as a bonus, if you're seeking a serene location for meditation, don't hesitate to contact us. We're familiar with most of the natural areas in the region.

Of course. We do not have a personal assistance service, however we are commited and most importantly only work with companies that are used to serve guests of varying capacities, but please inform us in advance for preparation.

Yes. Please inform us 48 hours in advance. We provide professional gear for rent, offering both standard wheeled and all-terrain electric scooters.

Yes, we do. We have a special arrangement with a very respected local company that only specializes in numerous types of professional gear for individuals with unique needs. We don’t have pictures in our site but if you need a special list please let us know what gear or vehicle you need by contacting us through any means located in the footer.

We are flexible.

Edit bookings on the fly within reasonable cancellation policies.

SUPPORT HERE

We're Hiring!

So… you want to know what makes a humanized online booking service company legit?

hiring

In Yucatanis you will:

Hey there! Are you someone who loves making customers happy with awesome service, especially online? We're looking for someone like you!
  • Learn, understand, and exceed the customer service standards expected by international tourism.
  • Train yourself in honest customer-driven service best practices
  • Learn what makes a destination management company (DMC) truly service-full and trustworthy
  • Get to know Yucatan’s east-coast like never before to understand the personality and object in our offer
  • Discover world-class customer service best practices, with a mild emphasis *on Les Clefs d'Or standards
  • Prepare yourself for the future of remote humanized hospitality

Disclaimer: We are not affiliated with the Les Clefs d'Or or anyone in their ranks. However, we specialize in training staff who are intimately familiar with this level of customer service standards.*

Encanto Yucatan

expertos in Yucatan

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Through our vantage point, you get an unbeatable, SUMMARIZED undisputed offer.

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